The Norfolk Healthcare Consortium in partnership with the City of Norfolk, Norfolk Public Schools, and Norfolk Redevelopment and Housing Authority offers a comprehensive benefits package to all eligible employees. Those benefits include: Medical/Prescription, Dental, Vision, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Legal Resources, Employee Assistance Program (EAP), and Wellness Program.
KNOW YOUR BENEFITS:
We are very proud of our history of supporting our employees with a robust range of benefit options. If you need confidential assistance or to confirm which plan you are in, please contact an Anthem Health Guide: 1-833-988-2030.
- Click here for information on the POS 1000 plan
- Click here for information on the POS 750 plan
- Click here for information on the HSA 1500 plan
- Click here for information on the PPO 750 OOA plan
EMOTIONAL SUPPORT RESOURCES:
- City of Norfolk click here for direct access to ComPsych GuidanceResources
- NPS click here for direct access to ComPsych GuidanceResources
- NRHA click here for direct access to ComPsych GuidanceResources
ANTHEM IN-NETWORK LAB CORP LAB LOCATIONS
Click here for a list of in-network lab locations. Please Note: Sentara Labs and Quest Labs are out of network with Anthem.
KNOW WHAT TO PAY FOR MEDICAL/FACILITY BILLS
Compare your doctor/facility bill to your Explanation of Benefits Statement from Anthem. The Explanation of Benefits (EOB) is a statement from Anthem describing what costs it will cover for medical care or products you've received. The amount you owe the doctor/facility is listed under "What you pay". Compare the "What you pay" to the Amount Due on your doctor/facility bill and only pay the doctor/facility what is on the EOB statement. Click here to learn more
BENEFITS OR DOCTOR/FACILITY BILL QUESTIONS?
Call the Anthem Health Guides: 833-988-2030
2022 MEDICAL AND PRESCRIPTION CLAIMS:
For questions about 2022 medical and prescription claims login at Anthem: https://www.anthem.com/login/ or call: 833-988-2030
OUTSTANDING 2021 OPTIMA CLAIMS:
If you have an outstanding claim with Optima for 2021, login to the Optima employee portal: https://member.optimahealth.com/account/sign-in or call: 757-552-7110
AUGUST IS PHYSICAL ACTIVITY MONTH
Physical Wellbeing is a feeling of strength and energy of body. Physical activity, healthy eating habits, and getting enough sleep are critical aspects to achieving a high level of physical wellbeing. This month we are focusing tips and toolkits to help you move and sit less throughout the day.
The following links will take you directly to your employer page of the Featured Wellbeing Campaigns and resources to help:
THE LIVE WELL REWARDS CREDIT WEBINARS
The Live Well Program offers an annual incentive of $120 for employees enrolled in the Anthem medical plan. Deadline to complete these activities is August 31, 2022.
Join us for one of the three live 25-minute webinar hosted by Anthem's Health Promotion Manager. Each webinar will provide you with information on steps to take to earn the health insurance premium reduction rate by completing healthy activities. If you have questions about accessing the rewards using computer access or the Sydney Health App join one of the webinar sessions and talk with the Anthem Health Promotion Manager. No need to pre-register - simply click on one of the links below to attend that session at the scheduled date and time.
- LIVE WELL PROGRAM REWARDS CREDIT WEBINAR SESSION 1- August 3, 2022 - 12:00-12:25 PM
- LIVE WELL PROGRAM REWARDS CREDIT WEBINAR SESSION 2 - August 10, 2022 - 11:30-11:55 AM
- LIVE WELL PROGRAM REWARDS CREDIT WEBINAR SESSION 3 - August 17, 2022 - 1:00-1:25 PM
REWARDS CREDIT FREQUENTLY ASKED QUESTIONS (FAQS)
WELLBEING QUICK GUIDE
Are you Stressed? Sleepy? Stiff? Click here to access the Wellbeing Quick Guide articles, 5-minute practices, and courses.